The practice operates an appointment system for consultations with the Doctors, Nurse Practitioner and Practice Nurses. Patients should telephone the practice for a suitable appointment time. We also offer early morning surgeries starting from 7.30am on varying days of the week.
Access to Doctors/Nurses
In keeping with Government Guidelines we aim to allow access to a Doctor or Nurse within 48hrs. Sometimes this is not always possible, particularly at times of high demand. However, we endeavour to see anyone the same day if considered necessary.
Home visits are only available for patients who are housebound because of illness or disability. When possible, please try to telephone before 10.00am. A Doctor or Nurse may telephone you back to discuss the reason for the call. It may be that your problem can be dealt with by giving telephone advice, by asking a Nurse to attend or for arrangements to be made to send you directly to Hospital.
Obtaining Test Results
The Practice is duty bound to adhere to the Data Protection Act and therefore has a strict policy regarding confidentiality and data protection. We can only give test results to the person to whom they relate unless they have given prior permission for the release of the results to a third party. Our Administration Staff are not permitted to give test results without the consent of a Doctor. Radiology reports e.g X-rays, MRI scans etc. cannot be given over the telephone and patients should make an appointment with the Doctor who referred them in order to obtain the results.